1. Introduction
Welcome to Jai Ho Study. We value your trust and are committed to protecting your personal data and privacy. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website, use our mobile application ("Jai Ho Study" on Google Play Store), or enroll in our mentoring and academic courses.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any terms of this policy, please do not access our website or application.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering, enrolling, or contacting us. This includes:
- Personal Identifiers: Your name, email address, phone number, physical mailing address, and profile picture.
- Academic Information: Target competitive exams (UPSC, UPPSC, etc.), background education details, and mock test scores.
- Transaction Details: Payment and billing details when purchasing our premium mentorship classes. Payments are handled via secure third-party gateways.
- Usage Data: Information automatically logged by our servers, such as IP address, browser type, pages viewed, and device logs when using our mobile app.
3. How We Use Your Information
We process your personal data for clear, educational, and business-focused reasons, including:
- To provide, manage, and maintain our educational courses, study materials, and tests.
- To deliver personalized, live mentorship classes and answer-writing evaluation feedback.
- To process transactions, manage invoice generation, and handle admission renewals.
- To send periodic text messages, emails, and WhatsApp notifications regarding current affairs, class schedules, and announcement updates.
- To improve website performance, diagnose bugs, and enhance our mobile application experience.
4. Data Security
The security of your personal data is highly important to us. We implement industry-standard administrative, physical, and technical security protocols to protect your files against unauthorized access, loss, destruction, or alteration.
Please note, however, that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal details, we cannot guarantee its absolute safety.
5. Your Legal Rights
Under applicable data privacy laws, you have various rights regarding your personal information:
- Access & Correction: The right to view, download, or edit your personal details stored in our database.
- Account Deletion: The right to request the permanent deletion of your profile, mock results, and courses purchase history.
- Opt-Out: The right to unsubscribe from promotional newsletters, SMS feeds, or marketing calls at any time.
- Data Portability: The right to request a digital copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please write to us at info@jaihostudy.com or call our admissions desk at 05224276207.